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**TERMS AND CONDITIONS**
Welcome to [Company Name]. These Terms and Conditions govern your use of our services and website. By accessing or using our services, you agree to comply with these terms. If you do not agree with any part of these terms, you may not use our services.
**1. Services**
- We provide commercial and residential maintenance services as described on our website.
- We reserve the right to withdraw or cancel services at any time, for any reason, without liability.
**2. Bookings**
- Booking appointments for maintenance services can be done through our website or by contacting us directly.
- All bookings are subject to availability.
**3. Payments**
- Payment for services must be made in full at the time of booking, unless otherwise agreed upon.
- We accept payment via [list accepted payment methods].
**4. Liability**
- While we strive to provide accurate information and reliable services, we cannot guarantee the accuracy, completeness, or reliability of any information on our website or services.
- We are not liable for any errors, inaccuracies, or omissions in the information provided.
**5. Copyright**
- All content on our website, including text, images, logos, and designs, is the property of [Company Name] and is protected by copyright laws.
- You may not reproduce, distribute, modify, or republish any content from our website without our prior written consent.
**6. User Behavior**
- You agree to use our services and website in accordance with all applicable laws and regulations.
- Unlawful behavior, hate speech, bullying, promotions, and spam are strictly prohibited.
- We reserve the right to disable user accounts that violate these terms.
**7. Indemnification**
- You agree to indemnify and hold harmless [Company Name] and its employees, agents, and affiliates from any claims, damages, losses, liabilities, or expenses arising out of your use of our services or website.
**8. Governing Law**
- These terms and conditions are governed by the laws of the State of Indiana, United States.
**9. Changes to Terms**
- We reserve the right to update or modify these terms and conditions at any time without prior notice. Any changes will be effective immediately upon posting on our website.
**10. Contact Us**
If you have any questions or concerns about these terms and conditions, please contact us at [contact information].
These Terms and Conditions were last updated on [date].
**RETURN AND REFUND POLICY**
At [Company Name], we are committed to providing high-quality services to our customers. If you are not entirely satisfied with the services you have purchased, we're here to help.
**Cancellation and Refunds**
- Cancellation: You may cancel your service request at any time before the scheduled service appointment without incurring any fees.
- Refunds: If you cancel your service request after the scheduled appointment time or if the service cannot be completed due to circumstances beyond our control, we will issue a full refund.
**Quality Assurance**
- Satisfaction Guarantee: We stand behind the quality of our services. If you are not satisfied with the completed service, please contact us within [number of days] days of the service date, and we will work to address your concerns.
- Re-service: Depending on the nature of the issue, we may offer to re-service the area in question at no additional cost.
**Damaged or Incomplete Services**
- If the services provided are damaged or incomplete due to our negligence, we will rectify the issue promptly or provide a refund for the affected portion of the service.
- Please notify us of any issues with the completed service within [number of days] days of the service date to be eligible for a refund or re-service.
**No-Show Policy**
- If you fail to be present at the scheduled service appointment without prior notice, you may be subject to a cancellation fee.
- Please ensure someone is available at the service location at the scheduled appointment time to avoid any cancellation fees.
**Contact Us**
If you have any questions about our return and refund policy or need to initiate a refund request, please contact us at [contact information].
This Return and Refund Policy was last updated on [date].
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